Call Debbie on - 0417 248 540 debbie@abfabtours.com.au

 

Terms & conditions

 

Travel insurance

We strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Your insurance protection should at least include cover for cancellation, medical and repatriation expenses, personal injury and accident, death and loss of personal baggage and money and personal liability insurance. Travel insurance is strongly recommended by the Department of Foreign Affairs and Trade for all overseas travel.

Travel Advice Including COVID-19 Guidance

You acknowledge that you are choosing to travel at a time where you may be exposed to the Coronavirus.  It is your own responsibility to acquaint yourself with all relevant travel information, including applicable health risks. You acknowledge that your decision to travel is made based on your own consideration of this information, and you acknowledge and agree that you are aware of, and assume responsibility for, the risks associated with travelling at this time. To the fullest extent permitted by law, we accept no liability in relation to these additional risks.

In addition you should familiarise yourself with airline requirements around passenger safety, including the requirement for face masks and the need to produce evidence meeting airline and border control requirements in relation to a negative COVID-19 test both for transit and final destination passengers.  This information is subject to change without notice so we recommend you update yourself in relation to the relevant airline and government policies for your transit and final destination at each of (i) the time of booking, (ii) as you approach your travel date, and (iii) immediately before travel.

Overseas Travel Advice  –  We recommend that you contact the Department of Foreign Affairs and Trade (“DFAT”) or visit their website at www.smartraveller.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with DFAT, so that you may be more easily contacted in an emergency.

We strongly recommend that you familiarise yourself with the current status and updates to Australia’s immigration and border arrangements during the COVID-19 outbreak, available at https://covid19.homeaffairs.gov.au/.

Domestic Tour Cancellation Policy

Subject to your refund and remedy rights under the Australian Consumer Law, the following change or cancellation fees will apply to your booking.

In the unlikely event that you are unable to travel and cancel the following policy applies:

  • A 50% refund (with the exception of the booking fee) will be made if you cancel any part of your reservation 31 days or more prior to the first day of the tour.
  • No refund will be made if you cancel any part of the reservation less than 30 days prior to the first day of the tour or any time after.

That is:

  • 0 to 30 days: No refund
  • 31 or more days: 50% refund (less booking fee)

The booking fee is 3.5% of the total ticket price. All booking fees are non-refundable.

These change and cancellation fees reflect the reasonable, direct and indirect costs, time and effort incurred or involved in us providing booking and advisory services to you, as well as processing and managing the changes to, or cancellation of, your booking.

All bookings are made on your behalf subject to the terms and conditions imposed by the travel service provider.  If, for example, a travel service provider’s terms and conditions contain a “no refund policy”, we will only be able to provide you with the remedy provided by the travel service provider (if any), which may include a travel credit supplied by the travel service provider.

 

International Tour Terms and Conditions

NOTE: Due to the current Covid-19 restrictions, AbFab Tours has suspended all Overseas tours.

Booking Payments: 100% accepted at time of booking OR payment plan available. Communicate with Debbie for more details.
Prices: All prices are quoted in Australian Dollars and based on Twin Share Accommodation or as specified Solo Traveller. Price includes transport, entrance fees as per itinerary, meals as per programme.
To our best endeavour the programme and prices are correct at ‘Time of Printing’ and are subject to change. Should ground or airline costs increase, you will be required to pay any such increase prior to departure.

International Tour Cancellation Policy

NOTE: Due to the current Covid-19 restrictions, AbFab Tours has suspended all Overseas tours.

Any cancellation by you must be made in writing and is effective from the date of physical receipt by us. The date on which the letter is received by us will determine the cancellation charges applicable. The cancellation charges are expressed as a percentage of the total tour price and based on the number of days notice before date of departure. Date of departure is defined as the day of commencement of any tour arrangement we have made for you.
These charges are as follows:

  • > 70 days before departure – loss of deposit.
  • 69 – 45 days before departure 50%
  • 44 – 31 days before departure 75%
  • 30 days or less before departure 100%
  • No Show 100%

Further Fees may be applied. In the event you are entitled to a refund please note these may take 6-10 weeks to be returned to us from tour and airline companies.

Reservation Transfers

Registration may be transferred to another person with discussion & advance notice to Debbie.

Itinerary

AbFab Tours reserve the right to change itineraries as circumstances arise.

Tour Price Change

If the number of participants in this tour is significantly less than budgeted, AbFab Tours reserve the right to amend the advertised price. If this occurs you will be given the option of cancelling your booking and obtaining a full refund.

Termination

AbFab Tours reserve the right to decline the booking or terminate the holiday of any traveller.

Holiday termination may occur if a passenger causes annoyance or nuisance to others or behaves unacceptably (including drunken or uncontrolled behaviour, offensive language, malicious or negligent use of facilities, theft or any other form of behaviour deemed inappropriate by AbFab Tours).

No refund will be provided in these circumstances. Charges may apply for any damage caused.

Events Beyond our Control

AbFab Tours do not accept any liability in the event and not limited to War, Terrorism, Floods, Acts of God, Fire, and Acts of Government.

Personal Possessions

Any monies, valuables, or goods that belong to you which are brought on tour remain your responsibility. AbFab Tours are not responsible for their safekeeping and will not replace damaged, lost or stolen items.

Service  Guarantees

Our booking and advisory services come with guarantees under the Australian Consumer Law that:

  • they will be provided with due care and skill;
  • they will be reasonably fit for the specified purpose;
  • they can reasonably be expected to achieve the desired result; and
  • they will be provided within a reasonable time.

If we fail to meet any of these guarantees, you have rights under the Australian Consumer Law.